Privacy Policy

Last modified April 2022

The Feline Veterinary Medical Association (FelineVMA) is committed to protecting the privacy of its members and other visitors to the website. To protect your privacy, the FelineVMA has implemented, and by your access to the website or providing your information to us, you are consenting to the information collection and use practices described in this Privacy Policy (“Policy”).

This Policy outlines our privacy practices regarding information collected by us, whether written, electronic, or oral, describes the types of data we collect, explains how we use and protect that data, and discloses our key procedures surrounding privacy. We encourage you to read this Policy so that you will understand both our commitment to you and your privacy and how you can participate in that commitment. We may change this Privacy Policy from time to time by posting a new version here, and the new version will become effective immediately.

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Collecting Personal Information

We collect a variety of information when you visit the Site and engage with our services. This information may identify you as an individual or is information that can be linked to you as an individual (“Personal Information”).

We are the sole owners of the information collected on this. We only have access to collect information that you voluntarily give us via email; membership and/or event registration; merchandise purchase; speaker, exhibitor, sponsor forms; or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us or filled out a form on the website. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., to ship an order) or as stated in this Policy.

The Site may collect certain anonymous information about your visit as well as Personal Information, such as the name of the Internet service provider and the Internet Protocol (“IP”) address through which you access the Internet; the date and time you access the Site; the device type; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site and is not sold or distributed in any other manner unless as stated in this Privacy Policy.

Individual Profile

We also collect information when you create an individual profile or other account on this website, which is required in order to access certain areas of this website, register for events, access services, and purchase products or memberships. This information includes your Personal Information. We use this information in accordance with this Policy to identify you, process your requests, and administer your individual membership profile.

Membership

In order to provide members with the benefits of such membership, personal information may be shared to enhance your experience and allow you to participate with other members. This can include your Personal Information (e.g., name, email, company or organization name) being included on the Member Directory, Find a Veterinarian or Cat Friendly Practice, or documentation in which you participate (e.g., guidelines, position statements, volunteered projects), which is posted on the Site. It may also include your personal information listed on group contact lists you sign up for which other members can access, as well as discussions in which you participate within those groups.

Event Registration

The FelineVMA may share your event registration data with third parties involved in the event process (e.g., hotel, badge software, or meeting facilities). Attendee lists are provided to exhibitors/sponsors that include your name, company, city, and state/country but will not be provided with your contact information (e.g., email, phone, and credit card information). Once your data has been shared with a third party, the FelineVMA no longer has direct control over that information.

Cat Friendly Practices®

In order to provide members who have been designated as a Cat Friendly Practice^® the benefits of the program, personal information may be shared to enhance your experience and allow others to search for your practice online, both on catvets.com and catfriendly.com. The FelineVMA may share your name and practice information (name, organization name, address, city, state, ZIP, and country) with third parties including CFP Sponsors, Endorsers, and Supporters. Once your data has been shared with a third party, the FelineVMA no longer has direct control over that information.

Cat Friendly Certificate Program

The FelineVMA may share your name, practice information (name, organization name, address, city, state, ZIP, and country), and completion status with program sponsors. Once your data has been shared with a third party, the FelineVMA no longer has direct control over that information.

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Use of Your Personal Information

The Personal Information voluntarily provided by you and collected on this website will be used to operate the website and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, the FelineVMA may use Personal Information to provide you with more effective customer service, to improve the website and any related FelineVMA services, and to make the website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the website to your particular preference or interests.

Unless you ask us not to, we may use your Personal Information to contact you via email and/or mail in the future to provide you with association news or information about membership, events services, products, and/or changes to this privacy policy. We may share your information with FelineVMA partners as described in this Policy so they may send you information about their products and services. The FelineVMA does not disclose credit card account information provided by its members and customers; rather, when members and customers choose to pay using their credit cards, the FelineVMA submits the information required to obtain payment to the appropriate clearinghouse.

The FelineVMA occasionally engages other companies, consultants, and contractors to provide limited services on its behalf, such as website hosting, mailing, email marketing, event registration, membership database, website development, publishing, and sending information about our products and other new services. We will only provide those companies the Personal Information they need to deliver the service. They are required to maintain the confidentiality of the information, comply with our Privacy Policy, and are prohibited from using that information for any other purpose. We may share aggregated demographic information with our partners, sponsors, and advertisers. In this situation, the information is not linked to any personal information that can identify any individual person.

The FelineVMA may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on FelineVMA or the website; (b) protect and defend the rights or property of the FelineVMA; or (c) act in urgent circumstances to protect the personal safety of FelineVMA members or affiliates, users of FelineVMA resources, or members of the public.

Personal Information collected on the Site may be stored, hosted, and processed in the United States or any other country in which the FelineVMA or its affiliates, subsidiaries, or agents maintain facilities, and by using the website, you consent to any such transfer of Personal Information outside of your country, including to countries outside of the European Union.

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Control and Access of Your Personal Information

Except as otherwise described in this Policy, Personal Information you provide to us will not be shared outside of FelineVMA and affiliates without your permission.

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Correcting or Updating Your Information and Contacting Us

You can always update the information that you have provided to us and request or opt out of receiving future contact (via mail or email) by having your personal information removed from our website and database. You may request this by contacting the FelineVMA at (800) 874-0498 or. Please note that it may take up to 20 business days to be removed from our mail lists and 5 business days to be removed from email and phone lists. Unless you ask us not to, we may contact you via email or mail in the future to tell you about association news, membership, events, services, products, and/or changes to this Policy.

At any time, you may contact us via the email address or phone number to:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

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Security of Your Personal Information

The FelineVMA is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive Personal Information (such as a credit card account number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We restrict access to Personal Information to our employees, contractors, agents, and other third parties who need to know the information to operate, develop, or improve our services. We allow Members to access member lists and meeting materials, and event attendees to access event lists. We may share Personal Information with Board members and Co-chairs of the organization on an as-needed basis.

Unfortunately, no transmission of Personal Information over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, the FelineVMA cannot guarantee or warrant the security of any information you transmit to us, or to or from our online services. The FelineVMA has no responsibility or liability for the security of information transmitted via the Internet. If you have questions about this Policy or the security of your Personal Information, please contact us as indicated under the “Contact Information” section below.
We retain your Personal Information for as long as your account is active or as required to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies

We use cookies on this website to ensure the integrity of the user, member, and registration process and to personalize the website. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the website, the information you previously provided can be retrieved, so you can easily use the site’s features that you customize. These technologies are used in many ways, including advertising, analyzing trends, administering and improving the website, tracking users’ movements around the website (including point of entry), gathering demographic information about our user base, verifying login status, measuring the success of a particular marketing campaign, providing improved customer service, proving more relevant content, deterring or detecting fraud, and providing users with a customized experience.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this website or other websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such sites.

E-Newsletters and Emails

When you subscribe or sign up to receive newsletters, more information, or publications published or offered via the FelineVMA, we will ask you for information necessary to enable us to process your request and send you information regarding our products and services.

Surveys, Evaluations, & Contests

From time to time our site requests information via surveys, evaluations, or contests. Participation in these surveys, evaluations, or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (e.g., name and address), feedback, and demographic information (e.g., ZIP code, age level). Contact information will be used to notify the winners and award prizes if applicable. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and other services.

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Changes to this Privacy Policy

The FelineVMA may change this Privacy Policy at any time by posting the current policy to this website. Your use of this website constitutes acceptance of the provisions of this Privacy Policy. We encourage you to periodically review this Policy to stay informed about how we are helping to protect the Personal Information we collect. Your continued use of the website constitutes your agreement to this Policy in its current form.

You have a choice about how we use your personal information to communicate with you, and you may opt-out at any time by unsubscribing or removing your information. You can also contact association headquarters at (800) 874-0498 or via info@catvets.com.

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Choice/Opt-Out

To manage the information we receive about you from social networking sites or any other third party, you will need to follow the instructions from that party for updating your information and changing your privacy settings. The information we collect is covered by this privacy statement and the information the third party collects is subject to such third party’s privacy practices. Privacy choices you have made on any third-party site will not apply to our use of the information we have collected directly through our website.

If an individual profile was created without your knowledge or authorization, please contact us to request removal of the individual profile.

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