2012 AAFP/ISFM Feline-Friendly Nursing Care Guidelines

Many updates to these Guidelines can be found in the 2022 ISFM/AAFP Cat Friendly Veterinary Environment Guidelines.


The American Association of Feline Practitioners (AAFP) and International Society of Feline Medicine (ISFM) have released the 2012 AAFP/ISFM Feline-Friendly Nursing Care Guidelines, which have been published in the May 2012 issue of the Journal of Feline Medicine and Surgery.

These Guidelines were established to provide the entire veterinary team with the resources and recommendations necessary to implement basic nursing care concepts. They define nursing care as any interaction between the cat and the veterinary team or between the cat and the caregiver at home, that promotes wellness or recovery from illness or injury and addresses the patient’s physical and emotional wellbeing.

“By looking at each section of the Guidelines, a practice can begin to understand fear and stress from the cat’s perspective; make changes in protocol that will decrease stress in exam rooms, perioperative areas, and during hospitalization; avoid things that annoy cats; and counsel caregivers on how to behave in the exam room so as to soothe their cats rather than contribute to stress,” stated Drs. Hazel Carney and Susan Little, Co-chairs of the Guidelines panel.

The intent of these Guidelines is to help the veterinary team understand basic nursing care concepts, both in the practice and at home. This resource provides practical tips that encourage veterinary practices to view nursing care in new ways and to ensure the cat feels safe and secure throughout the veterinary experience. Veterinary team members who apply both the art and science of veterinary nursing care will not only deliver optimal healthcare to the cat but earn the confidence of the caregivers.

These Guidelines are comprehensive and may seem daunting. However, even small improvements and incremental progress in feline nursing care can pay immediate dividends and start building a culture of skilled and compassionate feline care. We firmly believe that as veterinarians understand, utilize, and adapt these techniques to their practices, they will improve the comfort and health of our cat patients.


The Task Force included Hazel Carney, DVM, MS, DAVBP (Canine and Feline) (Co-chair); Susan Little, DVM, DABVP (Feline) (Co-chair); Dawn Brownlee-Tomasso, RVT; Andrea Harvey, BVSc, Cert SAM, DSAM (Feline), DipEVCIM-CA; Erica Mattox, CVT, VTS (ECC); Sheilah Robertson, BVMS, PhD, MRCVS, DECVA, DACVC; Renee Rucinsky, DVM, DABVP (Feline); and Donna Stephens Manley, DVM.